Privacy & Security
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Your privacy is important to us. Our goal is to provide good products at good prices, and to build strong customer relationships. It is not in our best interests to ruin those relationships by violating our customers' privacy or trust.
At the Eccraft.com website, you can order products, make requests, and register to receive newletters. The types of personal information collected at these pages are: names, address, email address, and phone number(s).
On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address.
The Way We Use Information: We use the information you provide about yourself when placing an order only to complete that order. Likewise, we use the information you provide about someone else when placing an order only to ship the product and to confirm delivery.
We do not, and will never, share this information with outside parties except to the extent necessary to complete that order.
You can register with our website if you would like to receive updates on our new products and services. Otherwise, the only emails you will receive from us are those which pertain to your order.
We will never share your information with outside companies for any other reasons than what is described above. We will also never buy or otherwise obtain personal information about our customers. Our Commitment To Data Security: To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
We do not store your credit card information. Once an order is placed, the credit card number is kept in memory long enough for only for the transaction to occur. Once the transaction is complete, the number is purged.. How You Can Access Or Correct Your Information: You can access all the information that we collect online and maintain by logging in and clicking on my account in the above menu. Our Use of Log Files: When you visit our site we automatically log your IP address, your browser type and your access times. We utilize this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our members find most appealing so that we can maximize your enjoyment of the site. Log files are not tied to personally identifiable information.. Correcting/Updating Your Personal Information: After becoming an “Eccraft.com” subscriber you may correct/update your personal information by clicking on the 'My Account' link at main page, entering your ID, password when prompted and clicking the Edit Information button. The changes you make will be reflected in our databases instantly. If you wish to deactivate your account, you may contact us through the "Contact Us" section. Communication: From time to time we may send out email messages alerting you that products are available, to remind you about providing feedback or for promotional offers. In addition, you will receive communication from us 1) if you contact us for a particular reason, 2) to receive your orders, or 3) we need to contact you for administrative purposes such as winning a contest. Administrative e-mails will not contain promotional materials. If you choose to receive our News Letters, they will contain promotional materials from "Eccraft.com". Links To Other Sites: This Web site contains links to other Web sites. Please note that when you click on one of these links, you may be leaving the “Eccraft.com” site and entering another Web site. These sites may independently collect or request information about you and we encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours. Legal Disclaimer: Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site. Our Use of Cookies: Cookies are pieces of information that your browser stores on your computer's hard drive which identify you when you enter. The ability to select samples on our site is not cookie-driven. We may use session cookies to provide a seamless experience on the site and to combine with our log files so that we can understand our site traffic and analyze our demographic information in aggregate form. If you have set your browser to reject cookies, our site will not identify you when you enter and you will need to manually type in your ID and password.. Your Feedback is Always Welcome: We welcome your comments and questions about our privacy policy - or anything else you might want to talk about.
If you have any questions or concerns about these privacy policies, please leave us message at "Contact Us" section..
